This document specifies the privacy principles applicable in the Online Shop https://dorjan.co.uk/ (hereinafter referred to as the “Online Shop”).
For the purposes of data protection legislation, we are the data controller of your personal data. DOR-JAN WINDOWS & DOORS, Units 17, 18 & 19, Fenlake Business Centre, Peterborough, PE1 5BQ, e-mail: dorjancontact@gmail.com.
We are committed to complying with the Data Protection Act 2018.
2. PERSONAL INFORMATION
The Controller collects information provided voluntarily by the Online Shop Customers. However, the provision of marked personal data is a condition for placing an order.
Moreover, The Controller may record the information about connection parameters, like IP addresses, for technical purposes, for server administration and for collection of general, statistical demographic information (e.g. about the region from which the connection comes), and also for security purposes.
The Controller shall make an extra effort in order to protect privacy and information about the Online Shop Customers provided to him. The Controller shall exercise due diligence when selecting and applying appropriate technical measures, including those of programming and organizational nature, in order to protect the processed data, and in particular he shall protect the data from unauthorized access, disclosure, loss and destruction, unauthorized modification, and also from their processing with the breach of the applicable provisions of law.
Personal data will be:
processed lawfully, fairly and in a transparent manner in relation to the data subject (‘lawfulness, fairness and transparency’);
collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; (‘purpose limitation’);
adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’);
accurate and, where necessary, kept up to date (‘accuracy’);
kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; (‘storage limitation’);
processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (‘integrity and confidentiality’).
3. THE LAWFUL BASES WE USE TO PROCESS DATA
We will only ever process your data if we have a lawful basis to do so. The lawful bases we rely on are:
Contract – This is where we process your data to fulfil a contractual arrangement, we have made with you or because you have asked us to carry out a service before entering into a contract.
Consent – This is where we have asked you to provide permission to process your data for a particular purpose.
Legitimate Interests – This is where we rely on our interests as a basis for processing.
Legal Obligation –This is where we have a statutory or other legal obligation to process the data, such as to comply with regulatory requirements and/or requests.
Vital interests –This is where the processing of personal data is necessary to protect someone’s life.
5. YOUR RIGHTS
You have a number of “Data Subject Rights”, we have explained below what they are and how you can exercise them. You can read more about these rights on the UK Information Commissioner’s Office website at https://ico.org.uk/for-the-public/.
Right of access –You have the right to request a copy of the personal data that we hold about you.
Right to rectification –If you think any of your personal data that we hold is inaccurate, you have the right to request it is updated. We may ask you for evidence to show it is inaccurate.
Right to erasure– (also known as the right to be forgotten) – You have the right to request that we delete your personal data that we hold.
Right to restriction of processing –You have the right to request we restrict or suppress the personal data we hold about you.
Right to data portability –You have the right to ask us to electronically transfer your personal data to another organisation in certain circumstances.
Rights with regards to automated decision making, including profiling – You have the right not to be subject to a decision that is based solely on automated processing if the decision affects your legal rights or other equally important matters and to object to profiling in certain situations, including for direct marketing.
Right to withdraw Consent – Where we are relying on your consent for processing you can withdraw or change your consent at any time.
The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal personal data about another person, if you ask us to delete data which we are required to have by law, or if we have compelling legitimate interests to keep it. We will let you know if that is the case and will then only use your data for these purposes. You may also be unable to continue using our services if you want us to stop processing your personal data.
We encourage you to get in touch if you have any concerns with how we collect or use your personal data. You have the right to lodge a complaint directly with a Data Protection Authority. The Data Protection Authority in the UK, where we are based, is the Information Commissioner’s Office (ICO), you can contact the ICO here: ico.org.uk/make-a-complaint.
Recipients of personal data
Recipients of the Customer’s personal data may by entities performing the order at the Seller’s request and handling it, such as: shipment companies, accounting companies, suppliers of the goods, assembly services, providers of IT solutions, payment processing companies, banks, companies providing marketing services, telecommunication providers, law offices, authorised state authorities.
We do not allow third-party suppliers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
In order to process your personal data for the purposes set out in this Privacy Policy, we may transfer your personal data to third parties that are based outside of the EEA or the UK. For any personal data transfers to the EEA we will continue to follow all regulatory and legal requirements set out EU-UK Trade and Cooperation Agreement, and any subsequent arrangements that are agreed.
Whenever we transfer your personal data out of the EEA, we attach a similar degree of protection to it (as it would receive in the EEA) by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries, territories or sectors within a country that have been deemed to provide an adequate level of protection for personal data by the European Commission.
The transfer is subject to a legally binding and enforceable commitment on the recipient to protection the personal data (e.g. through the use of European Commission approved standard contractual clauses).
The transfer is made subject to binding corporate rules.
The transfer is based on a derogation from restrictions on transferring personal data outside of the EEA (such as where you give your consent, the transfer is necessary for the performance of contract with you, or the transfer is necessary for the establishment, exercise or defence of legal claims).
COOKIES
We use cookies on our website.
When viewing the Online Service websites “cookie” files are used, which are small text files recorded in the Customer’s target device in connection with using the Online Service. They are used in order to improve the experience with the Online Service websites.
The “cookie” files used by the Controller are safe for the Customer’s devices. In particular, it is not possible for viruses or other unwanted or malicious software to enter the Customer’s devices in that way. Those files allow to identify the software used by the Customer and to adjust the Online Service to each Customer individually. “Cookie” files sometimes contain information about the domain name of their origin, how long they are kept in the device and the ascribed value.
Due to the purpose of collecting cookies, we distinguish the following Cookies:
necessary Cookies: necessary for the proper functioning of the service – files processed on the basis of the legitimate interest of the controller (Article 6(1)(f) of the GDPR);
statistics Cookies: they allow us to study website traffic, learn about our users’ preferences, analyse their behaviour on the site and enable interactions with external networks and platforms – files processed based on the user’s voluntary consent (Article 6(1)(a) of the GDPR);
marketing Cookies: they allow us to tailor the advertising and content displayed to our users’ preferences and to conduct personalized marketing campaigns – files processed based on the user’s voluntary consent (Article 6(1)(a) of the GDPR).
“Cookie” files may be used by advertisement networks, by the Google network, in order to display advertisements adjusted to the way the Customer uses the Online Service. To that end, the information may be retained about the Customer’s navigation path or the time spent on the given website.
As regards the information about the Customer’s preferences collected by the advertising network Google, the Customer may view and edit the information related to cookie files by means of the following tool: https://www.google.com/ads/preferences/.
The Customer may, by himself and at any time, change the “cookie” files settings, specifying the conditions of their storing and of their access to the Customer’s device. The settings referred to in the previous sentence may be changed by the Customer through the web browser settings or through configuration of the service. Those settings may be changed in particular so as to block automatic support for “cookie” files in the web browser settings or to inform each time they are introduced to the Customer’s device. Detailed information about the possibilities and ways of supporting cookie files is available in the software (web browser) settings.
To learn how to manage cookies, including how to disable them in your browser, you can use the help section of your browser. You can learn more about this by pressing the F1 key while in your browser. In addition, you will find appropriate tips on the following pages, depending on the browser you are using:
Firefox
Chrome
Safari
Internet Explorer / Microsoft Edge
The Customer may remove “cookie” files at any time, using the functions available in the web browser he uses.
Limitation of the “cookie” files application may affect some functionalities available on the Online Service website.
We use the services of: Google Analytics, Google ADS, Meta Pixel, Google Tag Manager, Adobe TypeKit.
